It’s an ambiguous question if free project management software can be a good option. Most usually when it’s free, there are two types of such software. When this is the case of open source programs, it means that the programmer wants to share his product with other people who will help him to find bugs in it.
Other variant of free project management software is a program that is distributed free in portion. This is a way to show the program functionality to a wide number of people who can work with the program for free with a limited number of functions. If they estimate the program is working good and with more options it would be really useful to their business, they may proceed to buying the program full edition.
When choosing free project management software, see if the program is well made and if the interface is friendly to the user. Usability is crucial as employees training takes time and the more sophisticated it is the more time will be spend on teaching how to work with the software before it’s possible to use it in normal daily work.
After you consider the main points, take a look at how the software is made: is intuitive thinking a part of its logic. It also reduces the time of the necessary programming trainings. The program must be easy to learn for being quickly adopted within your business practice.
When you are ready to buy the project management software, ask questions about how it will be supported. Will you need to buy additional infrastructure for the system or will you be able to use it right away with the infrastructure you already have? Most commonly a normal operating network you already have is enough but there may be exceptions and in this case think twice: buying project management software is to make your life easier and making it more complicated wouldn’t be the right result. Of course you might have a budget for changing your operating network. In this case the decision is up to you.
Finally, you already have some kind of business model. Will the collaboraion software fit it? Can the application easily adapt your schemes and satisfy your business needs or will you have to adapt your business to the system? Good and flexible solutions enable you to model any business scheme according to your own design.